Terms of service
Welcome to BloomStone.site. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree, please discontinue use of our website.
1. Acceptance of Terms
By accessing BloomStone.site, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
These Terms apply to all visitors, customers, and users of our website.
2. About BloomStone
BloomStone is an online retailer specializing in premium glass drinkware, coffee cups, juice glasses, bamboo lid tumblers, cocktail glasses, and modern home beverage accessories.
Company Information:
Website: BloomStone.site
Email: support@BloomStone.site
Phone: (800) 263-2263
Business Address:
172 Blythwood Rd
Toronto, ON M4N 1A4
Canada
3. Use of Our Website
You agree to use our website only for lawful purposes.
You agree not to:
- Violate applicable laws or regulations.
- Attempt unauthorized access to our systems.
- Distribute malware or malicious software.
- Interfere with website functionality.
- Copy or reproduce website content without permission.
- Use automated tools that negatively impact website performance.
Any misuse may result in termination of access.
4. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However, slight differences may occur due to:
- Lighting conditions
- Display settings
- Manufacturing improvements
- Packaging updates
Such differences do not constitute product defects.
5. Pricing
All prices displayed on BloomStone.site are shown in the applicable currency selected by the customer.
Prices may change without prior notice.
Price changes do not affect orders that have already been confirmed.
6. Order Acceptance
After placing an order, you will receive an order confirmation email.
Receipt of this email does not constitute acceptance of your order.
We reserve the right to:
- Cancel orders
- Refuse service
- Limit quantities
- Decline suspicious transactions
at our sole discretion.
7. Payment
We accept secure payment methods made available during checkout.
Payments must be successfully authorized before orders enter fulfillment.
BloomStone does not store complete payment card information.
All transactions are processed through secure third-party payment providers.
8. Shipping
We proudly offer:
- Free Worldwide Shipping
- Estimated delivery: 7–10 business days
Shipping estimates are approximate and may vary due to:
- Customs inspections
- Severe weather
- Public holidays
- Carrier delays
- Force majeure events
BloomStone is not responsible for delays beyond our reasonable control.
9. Returns & Refunds
Our Return & Refund Policy forms part of these Terms.
Eligible products may be returned within 30 days of delivery.
Please review our Return & Refund Policy before submitting a return request.
10. Customer Responsibilities
Customers are responsible for providing accurate:
- Shipping address
- Billing information
- Contact details
- Email address
- Phone number
BloomStone is not responsible for delays or losses caused by incorrect information supplied during checkout.
11. Intellectual Property
All website content including but not limited to:
- Logos
- Graphics
- Product photography
- Website design
- Icons
- Text
- Branding
- Layout
- Visual assets
are the intellectual property of BloomStone or its licensors.
Unauthorized use, copying, reproduction, or distribution is prohibited without prior written consent.
12. Third-Party Services
Our website may contain links to third-party websites or services.
BloomStone does not control or endorse third-party content and is not responsible for their privacy practices, products, or services.
Users access third-party websites at their own risk.
13. Disclaimer of Warranties
To the fullest extent permitted by law, BloomStone provides its website and services on an "as is" and "as available" basis.
We make no guarantee that:
- The website will always be uninterrupted.
- Errors will never occur.
- The website will remain free of viruses or technical issues.
Where warranties cannot legally be excluded, they are limited to the maximum extent permitted by law.
14. Limitation of Liability
To the fullest extent permitted by applicable law, BloomStone shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Lost profits
- Lost business opportunities
- Data loss
Our maximum liability shall not exceed the amount paid for the relevant order.
Some jurisdictions may not allow certain limitations, in which case those limitations may not apply.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using BloomStone.site, you consent to the collection and processing of personal information as described in that policy.
16. Force Majeure
BloomStone shall not be held responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Pandemics
- Government actions
- Labor disputes
- Transportation interruptions
- Internet outages
- Acts of war
17. Termination
We reserve the right to suspend or terminate access to our website without prior notice if users violate these Terms or engage in fraudulent, unlawful, or abusive behavior.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.
19. Changes to These Terms
BloomStone reserves the right to modify these Terms at any time.
Updated versions become effective immediately upon publication on BloomStone.site.
Continued use of the website after changes constitutes acceptance of the revised Terms.
20. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
BloomStone
Website: BloomStone.site
Email: support@BloomStone.site
Phone: (800) 263-2263
Address:
172 Blythwood Rd
Toronto, ON M4N 1A4
Canada
Our customer service team is available to assist you with any questions regarding your rights, responsibilities, orders, or use of our website.